Blog Archives - Page 6 of 36 - Affordable web design

3 Quick Tips to Prepare Your Home Office for Telecommuting Full Time

If you’re making the transition from a 9-5 office job, there are some steps that you can take to make sure your remote work space is up to the task. Beyond the obvious “must-haves” like a stable high-speed internet connection, a door that closes to keep noise and distractions at bay (especially important if you have little ones), a reliable … Read More

Corporate Social Responsibility & Small Business Management

Corporate social responsibility isn’t just for corporations. Businesses varying in size are understanding that maximizing profits by cutting corners and succumbing to environmental and social irresponsibility is not in their best interest. In fact, profits are coming from a concept not focusing on maximizing profits, but instead focusing on what a company can do environmentally and socially to impact the … Read More

Three C’s to Overcome Customer Objections

Wall-to-Wall Satisfaction Jan Carlzon ignited the customer service revolution when he devoted millions of dollars to provide training for each of Scandinavian Airlines’ 20,000 employees. He did this at a time when SAS was losing money. The move led to a new term—“wall-to-wall” training, which emphasizes and sustains high-quality service efforts. Overcoming customer objections in an ethical manner is part … Read More

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